Previously, Jacqueline was Chief Operating Officer at Fonterra Co-operative Group, responsible for its US$6bn consumer and foodservice business across 80 countries, and Deputy Chair of the Global Dairy Platform. In that role she led a company-wide business transformation programme to accelerate performance, reshape the portfolio and strengthen execution. Earlier, she held general management roles leading the Australia and New Zealand businesses of Arnott’s and Campbell Soup Company, and senior marketing and innovation positions at Kellogg, building significant experience in customer-led growth, category development and brand strategy in the global consumer goods sector. 

Jacqueline has also served on the boards of Boral and Fisher & Paykel Appliances and is a Senior Adviser at McKinsey & Company, advising CEOs and boards on growth, transformation and performance improvement. She is a graduate of the Australian Institute of Company Directors and a member of Chief Executive Women.  

She is recognised for her ability to drive growth and accelerate performance in global businesses, bringing boards and executive teams a practical, end-to-end understanding of how value is created across the whole business system – from customer demand and brand through to supply chain, technology and culture. 

Jacqueline is passionate about unlocking value by growing customer demand, deploying disruptive technologies and digital platforms, and driving productivity and efficiency at every level. She places strong emphasis on leadership behaviours and transformational change, helping organisations to align strategy, operating model and culture in ways that support sustainable performance. Her style is commercially sharp, data-driven and innovation-focused, balanced with a deep interest in people, capability and inclusive leadership.